Last Updated: 15/08/2023

At Tryfan Agri, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide to us through our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: This includes your name, email address, phone number, and other contact details you provide when you interact with our website or services.

• Order Information: When you place an order, we collect information necessary for processing, such as shipping address and payment details.

• Communication Data: Information you provide when you contact us, such as your inquiries, feedback, and support requests.

• Usage Data: We may collect information about your interactions with our website, including IP address, browser type, device information, and pages visited. This data helps us improve our services and tailor your experience.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Processing and fulfilling orders you place on our website.
• Communicating with you about your orders, inquiries, and updates.
• Providing customer support and responding to your requests.
• Sending you promotional materials and updates if you’ve opted in to receive them.
• Analyzing usage data to improve our website and services.
• Complying with legal obligations and preventing fraudulent activities.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

• Service Providers: We engage trusted third-party service providers to assist us in delivering our services, such as payment processing and shipping. These providers have access to your information only to the extent necessary to perform their functions.

• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and policies, respond to legal requests, or protect our rights, privacy, safety, or property.

4. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete the data we hold about you. If you wish to exercise any of these rights, please contact us using the information provided below.

5. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how you interact with our website. You can adjust your browser settings to control cookies and tracking technologies.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@tryfanagri.co.uk

Thank you for trusting Tryfan Agri with your personal information. We are dedicated to safeguarding your privacy and providing you with a secure and enjoyable online experience.